Chat
Chat with us
Use the chat button in the corner of any page. When our team is online you can chat with us there, and we can set your demo time in the same conversation.
Contact
Get a free demo.
About 20 minutes, built around your office. Leave your details and a person from our team will set a time with you.
- We set it up with your lines, hours and recording rules.
- You see calls like yours transcribed, summarized and scored for your industry.
- If you want it, you hear the AI appointment assistant answer and book a call.
Rather talk now? Use the chat button in the corner.
Prefer email? hello@icepac.ai
Or call 800-423-3221
Rather talk first?
Start a chat from any page, or send us an email.
hello@icepac.ai
Send us a note and a person from our team replies to set a time.
Phone
800-423-3221
Our main number. In Tampa, call 813-656-2626.
Support Monday to Friday, 8 a.m. to 5 p.m. Eastern, plus an on-call engineer for emergencies 24/7, 365 days a year.
What you will see
A demo on calls like yours.
- A live transcript with sentiment, intent and next steps as the call happens
- Calls like yours scored on a scorecard for your industry
- The call summary and customer report your team gets after each recorded call
- Agent performance, conversion rates and lead tracking for your team
- The cloud phone system and web chat: queues, ring groups, business hours and the browser phone
- If you want it, the AI appointment assistant answering, verifying a caller and booking an appointment
Demo questions
Is the demo free?
Yes. The demo is free, with no obligation. We set it up around your business so you can judge icepac.ai on calls like yours.
How long does it take?
About 20 minutes. Bring anyone who answers your phones or reads your reports; questions are welcome.
What happens after I send the form?
A person from our team contacts you by phone or email to set a time that works for you. To talk sooner, chat with us from the button in the corner.
What should I have ready?
Nothing is required. It helps to know roughly how many calls you get on a busy day, who answers today and after hours, which scheduling or practice-management system you use, and how many locations and providers you schedule for.
An IT company or MSP?
Ask about referring or reselling icepac.ai to your clients.